HiroHyun
Community Operations · AI Product Market Validation
Experience
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Community Operations Manager
TokenCloud (Shanghai) Technology Co., Ltd.
- Lead market validation and prepare community operations for an AI-native business at the zero-to-one stage. Plan and prepare launch assets, including official content channels, messaging test materials, manual pilot workflows, and ways to reach early users.
- Observe needs in target communities and collect users’ own language, buying situations, outcomes they pay for, and real-world problem scenarios.
- Turn research findings into user stories, product descriptions, and marketing copy; share user evidence and feedback with the team.
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Marketing Manager
Shanghai Senfu International Trading Co., Ltd. (Senfu Auto)
- Led B2B marketing for vehicle exports to Russia, the Middle East, Africa, and Latin America, covering advertising across global and Chinese social platforms, social media operations, campaign planning, and video planning, scriptwriting, filming, editing, and publishing.
- Used GA4 and Google Search Console to analyze website traffic, organic search performance, and lead attribution.
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Social Media Specialist
Shanghai Boom Network Technology Co., Ltd.
- Managed overseas social media projects across multiple platforms for Chinese trading companies and manufacturers, handling 125% of the standard account workload and consistently exceeding performance targets by 10–30%.
- Planned content calendars and coordinated copy, visual assets, publishing, and community management across concurrent client accounts.
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Content Editor
Shanghai Jiangcao Culture Communication Co., Ltd.
- Wrote and edited real estate and community content for a WeChat public account with 100,000+ followers.
- Launched and grew a community WeChat account from 0 to 5,000+ followers in six months through editorial planning, local reporting, and audience engagement.
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News Intern
Baoshan District Multimedia Center
- Produced credited news segments broadcast on Shanghai television, from interviews and filming through scriptwriting and editing.
Education
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B.A. in Journalism
- Coursework in photography, videography, news writing, and reporting.
- Official reporter for the Shanghai University Student Football League Cup.
Skills
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User research & community launch
Use community observations to develop user stories, test product messaging, and prepare early-user outreach.
User research · Market validation · Community operations
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B2B marketing
Run paid social campaigns and content operations to support lead generation and sales follow-up.
LinkedIn · Facebook · Instagram · WeChat · TikTok · YouTube
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Web development
Built the multilingual Senfu Auto website and vehicle catalogue; developing HiroCRM for small trading teams.
Next.js · TypeScript · Payload CMS · TinaCMS · PostgreSQL · SQLite · Python
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Content & analysis
Produce copy, photographs, and video. Use GA4 and Search Console to examine traffic and lead attribution.
GA4 · Google Search Console · Adobe Creative Suite · Canva · CapCut
Languages
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Chinese
Native
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English
CET-6
Beyond work
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Game video creator
- 15 short gameplay videos with 85,000+ total views; now uploading to YouTube as @hiro_hyun.